What are Kookaburra's Delivery Options?
We get that you're excited to receive the latest from Kookaburra, so we offer the option to select your preferred delivery method at checkout.
We’ll provide the estimated delivery date based on the delivery method you choose, and we’ll communicate this in your order confirmation email. Simple as that!
Please note that you are currently on the Australian site and we only ship to Australian residents. Due to the current COVID-19 pandemic we are experiencing longer than normal delivery times for both standard and express deliveries with our freight providers. We apologise for any inconvenience caused by a longer than normal delivery window.
Free for orders of $100 or more
$9.95 for orders below $100
Delivery within 5-7 business days - please note that this may be longer due to the current COVID-19 restrictions.
$25 for all orders
Delivery within 2-5 business days - please note that this may be longer due to the current COVID-19 restrictions.
Does my order need to go through customs?
This depends on the product. But if it is dispatched internationally, it will need to be cleared through customs. Don't worry, we'll handle it for you. The delivery date provided at checkout accounts for clearance times.
Be aware that some banks may charge a small transaction fee for orders dispatched internationally.
What about duties & taxes?
We eliminate the guesswork for you. All applicable taxes & duties are included in your order at checkout.
Orders are processed and delivered Monday - Friday, except for national holidays. Be aware that orders may experience longer processing and delivery times during holidays.
Orders can't be delivered to PO Boxes, re-shippers, or packaging forwarding services.
Orders can't be delivered to addresses outside the country or region where they were placed. But you will soon be able to shop KookaburraSport.com on a number of sites globally.