Before You Start

Please read through our Returns Policy. If you have already done so, you're ready to return your item by following the below steps.



Complete the Online Return Form

You can return an item within 30 days of purchase if the item is unused, with the original tags attached and in the original packaging. Start by filling out the form below.




Print and Attach Your Return Label

Package your return in a delivery satchel or the packaging you received it in, making sure you remove any old labels. Attach your new return label. If you don't have a printer, your local post office will be able to print one for you.




Drop off Your Parcel

Drop off your parcel at your nearest post office, Red Box or Pacelpoint location so we can track it safely back to our premises. We'll handle the rest!



Return Form




(03) 8552 1111
8:30am – 5:00pm
Mon – Fri



Email us or fill out
our Enquiry Form


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